Refund policy
Warranty
information
What is covered?
All broken, damaged, missing or warped parts
Must be within 30 days from receiving your model
How do I make a warranty claim?
Email us at AJMODELKITS@GMAIL.COM
Include
Order number
List of missing or broken parts
Pictures of damages if applicable
Picture of the model box even if the box is not damaged
What if I’m outside my 30 day window?
Email us at AJMODELKITS@GMAIL.COM
Replacement parts after 30 days will be subject to shipping fees and cost of materials*
*This warranty is subject to change. If damages are found to be made by the customer from accidental drops or falls the claim can be denied. If the customer accidentally breaks a part, please be honest and we will replace those parts for just the cost of the materials plus shipping. We do not hold payment information on file and will send you an invoice to your email address on file to be paid within 14 days. After 14 days your invoice will be canceled. Parts will be printed upon receipt. Material and shipping cost change without notice.
Warranty in effect 9/25/2025